Returns and Refunds
Lotta Stensson will gladly accept returns of unworn, unwashed, undamaged, or defective Full-Price merchandise for a full refund, within 10 days of the date you received the merchandise. Send a return request to email: lottastenssonbrand@gmail.com or Or Text us at: (323) 896 9892.
We will confirm the return and give you the address to send merch back to.
Must be returned to us in its original packaging, with the tags still on the garment. After 10 days, and exchange or store credit will be issued for the current selling price on both full-price and sale merchandise.
Please note that there is NO refund on shipping charges.
The service days below are in addition to the above processing time.
FedEx 2nd DAY: 2 business days
FedEx NEXT DAY: 1 business day
**NEXT DAY ORDERS**
Ordered | Ships | Arrives |
Monday | Tuesday | Wednesday |
Tuesday | Wednesday | Thursday |
Wednesday | Thursday | Friday |
Thursday | Friday | Monday |
Friday | Monday | Tuesday |
Saturday | Monday | Tuesday |
Sunday | Monday | Tuesday |
**2nd DAY ORDERS**
Ordered | Ships | Arrives |
Monday | Tuesday | Thursday |
Tuesday | Wednesday | Friday |
Wednesday | Thursday | Monday |
Thursday | Friday | Tuesday |
Friday | Monday | Wednesday |
Saturday | Monday | Wednesday |
Sunday | Monday | Wednesday |
**Please note that the above charts are guidelines and do not take into account the delay that may be experienced due to national holidays.**
DETAILS
Our “ V-neck Cover UP Kaftan” is slip over your head, and go style. This item is made by 100% hand batik print effect and is a stunner. Its a super easy fit and One Size fits all. The neckline is a V shape and the sides are sewn down and leave a short slit opening on each side of the kaftan. This item is made in the exclusive Silk Charmeuse fabrication and end around the knee area.
- Fabrication Content: 100% Silk Charmeuse
- Print Process: 100% hand Batik print and every item is made by hand and a one of a kind item & limited items will be made in this style
- Size run: One Size
- Made in: Garment is custom made in LA - allow for 3 days in making plus transit time
- Care: Dry Clean Or rinse by hand in Luke warm water with small amount of detergent in the sink. The fabric is delicate so rise only, no rubbing. Hang on a hanger to dry and the item dries in 2 minutes.
ASK US & Designs your own item >>>> Since all the Hand made silk items are made to order, and we have a total of 45 + prints and colors in stock, we can make custom styles & lengths for you. Just tell us the style you love along with desired length and send us your CELL # and we can send you print colors options to choose from. XOXO