Returns and Refunds
Lotta Stensson will gladly accept returns of unworn, unwashed, undamaged, or defective Full-Price merchandise for a full refund, within 10 days of the date you received the merchandise. Send a return request to email: lottastenssonbrand@gmail.com or Or Text us at: (323) 896 9892.
We will confirm the return and give you the address to send merch back to.
Must be returned to us in its original packaging, with the tags still on the garment. After 10 days, and exchange or store credit will be issued for the current selling price on both full-price and sale merchandise.
Please note that there is NO refund on shipping charges.
The service days below are in addition to the above processing time.
FedEx 2nd DAY: 2 business days
FedEx NEXT DAY: 1 business day
**NEXT DAY ORDERS**
Ordered | Ships | Arrives |
Monday | Tuesday | Wednesday |
Tuesday | Wednesday | Thursday |
Wednesday | Thursday | Friday |
Thursday | Friday | Monday |
Friday | Monday | Tuesday |
Saturday | Monday | Tuesday |
Sunday | Monday | Tuesday |
**2nd DAY ORDERS**
Ordered | Ships | Arrives |
Monday | Tuesday | Thursday |
Tuesday | Wednesday | Friday |
Wednesday | Thursday | Monday |
Thursday | Friday | Tuesday |
Friday | Monday | Wednesday |
Saturday | Monday | Wednesday |
Sunday | Monday | Wednesday |
**Please note that the above charts are guidelines and do not take into account the delay that may be experienced due to national holidays.**
DETAILS
Our “Wool Poncho's” are super soft and handwoven, and a favorite item of our customers and feels amazing to wear. The BEST part is that the poncho can be worn as scarf also!!! The model in main image is wearing one poncho and another poncho wrapped as a scarf. We love it and recommend to bring this item on travels as they are the perfect versatile travel item to use as a poncho over pants or dress, blanket, stole, scarf, or roll up into a pillow.
The poncho has handmade tassel ends. The poncho is printed using an old hand block print process using carved wooden blocks made from Lotta's hand drawn print design. Its a long process and each item is truly handmade from start to finish. We have attached an image from Lottas Travels to our artisans in India making these incredible items.
Fabrication Content: 100% Wool
Print Process: Hand Made using Block Printing (see our “handmade process” for more info)
Size run: O/S
Care: Dry Clean only