Returns and Refunds
Lotta Stensson will gladly accept returns of unworn, unwashed, undamaged, or defective Full-Price merchandise for a full refund, within 10 days of the date you received the merchandise. Send a return request to email: lottastenssonbrand@gmail.com or Or Text us at: (323) 896 9892.
We will confirm the return and give you the address to send merch back to.
Must be returned to us in its original packaging, with the tags still on the garment. After 10 days, and exchange or store credit will be issued for the current selling price on both full-price and sale merchandise.
Please note that there is NO refund on shipping charges.
The service days below are in addition to the above processing time.
FedEx 2nd DAY: 2 business days
FedEx NEXT DAY: 1 business day
**NEXT DAY ORDERS**
Ordered | Ships | Arrives |
Monday | Tuesday | Wednesday |
Tuesday | Wednesday | Thursday |
Wednesday | Thursday | Friday |
Thursday | Friday | Monday |
Friday | Monday | Tuesday |
Saturday | Monday | Tuesday |
Sunday | Monday | Tuesday |
**2nd DAY ORDERS**
Ordered | Ships | Arrives |
Monday | Tuesday | Thursday |
Tuesday | Wednesday | Friday |
Wednesday | Thursday | Monday |
Thursday | Friday | Tuesday |
Friday | Monday | Wednesday |
Saturday | Monday | Wednesday |
Sunday | Monday | Wednesday |
**Please note that the above charts are guidelines and do not take into account the delay that may be experienced due to national holidays.**
DETAILS
Our "Pillows" are AMAZING if we can say so ourself's! Fantastic thick Satin that feels and looks like rich silk, but is a washable polyester !! The front and the back of the pillow has identical print. The trimming, zipper and sewing are all superb quality and we are very excited to introduce more and more home items over the next few months.
Our signature prints are now possible to have on your couch as well as your body, and more items like throws and other home items soon available.
- Fabrication Content: 100% "silk like" Satin Polyester
-
Print Process: Laser Machine Print & this is an exclusive Lotta Stensson signature print
-
Size run: O/S - 14 by 14 "
- Care: The fabrication is ok to machine wash delicate and lay flat to dry for tassel trim to last the longest.